There’s been some talk in the bitcoinosphere about a number of issues BTC-e users have been having with money wiring both in and out of the exchange. CoinDesk reported that the issues were related to the banks, but we’re now getting a clearer image as to what the root cause of the extremely delayed wires are.
BTC-e has been growing rapidly. According to a company statement, the exchange has gone from “an average of 2-3k users to 13-15k” in the month of Novemeber alone (obviously as a result of growing interest in the cryptocurrency). Consequently, BTC-e says they saw the number of bank wires increase from 15-20 transactions daily to a more significant 200-300.
With an understaffed operation, there was no way for BTC-e to efficiently handle the transfers, thus causing frustrating delays for users. New staff members are currently undergoing training to help meet demand.
In the world of bitcoin where the stealing of monies, often with little consequence, seemingly happens regularly, some users were concerned that BTC-e was running off with the money. Fortunately, that doesn’t appear to be the situation. (via CoinDesk)